READ THESE TERMS CAREFULLY
1. INTRODUCTION
These General Conditions will expressly regulate the relationships arising between Indicom Europa 2015 sl (Company owner of the trademark The Indian Face) with registered office at Calle Zurbano 41, Bajo izquierda 28010, Madrid and with CIF ESB87341327 and third parties (hereinafter, "Users") who register as users and/or purchase products through the online store of the official website of The Indian Face (http://www.theindianface.com", hereinafter the "Store").
2. USER OBLIGATIONS
2.1 The User is obliged, in general, to use the Store, to acquire the Products and to use each of the Store's services diligently, in accordance with the law, morality, public order and the provisions of these General Conditions, and must also refrain from using them in any way that may prevent, damage or impair the normal operation and enjoyment of the Store by Users or that could injure or cause damage to the property and rights of The Indian Face, its suppliers, Users or in general any third party.
3. PRODUCTS AND PRICES
3.1 The Indian Face reserves the right to decide, at any time, the Products offered to Users through the Store. In particular, may at any time add new Products to those offered or included in the Store, it being understood that unless otherwise provided, such new Products shall be governed by the provisions of these General Conditions. Furthermore, it reserves the right to cease providing or facilitating access to and use of any of the different types of Products offered in the Store at any time and without prior notice.
3.2 The Products included in the Store will correspond as faithfully as possible to the Products actually offered, as web display technology allows. The characteristics of the Products and their prices appear in the Store. The prices indicated in the Store are in Euros and do not include VAT, unless otherwise indicated.
4. PROCEDURE AND FORM OF PAYMENT FOR PRODUCTS
4.1 Within a maximum period of twenty-four (24) hours, The Indian Face will send an email to the User confirming the purchase. This email will assign a purchase reference code and detail the Product's characteristics, price, shipping costs, and details of the different payment options for the Products. The Indian Face.
4.2 Users who purchase a product through the Store must make payment using the payment systems specifically detailed in the Store.
4.3 Indicom Europe 2015 sl will file the electronic documents in which the contract is formalized, sending a copy to the User once the purchase has been made. The contract will be executed in the language Spanish.
4.4 The order confirmation sent by The Indian Face It is not valid as an invoice, only as proof of purchase. The corresponding invoice will be sent with the Product.
5. RIGHT OF WITHDRAWAL
5.1 The user has a right of withdrawal by which he may contact The Indian Face via email at the following address: contact @ theindianface.com and withdraw from the purchase within a period of no more than 30 business days, counting from receipt of the Product. The Product must be sent together with the duly completed return form and a copy of the delivery note or invoice, duly completed, with the direct cost of returning the Product being borne by the User-buyer. Said return will be made in accordance with the instructions that The Indian Face indicate to the User in response to their notification of the exercise of withdrawal. The User must return the Product within a maximum period of 30 days from the date The Indian Face indicate the return method.
5.2 Withdrawal entails a refund of the amount paid. To do so, the customer must indicate on the return slip the number and name of the credit card to which the payment was made. The Indian Face must make the payment. The deadline for such payment will be as established by law.
5.3 The right of withdrawal cannot be exercised if the Product is not returned in its original packaging and if the Product is not in perfect condition.
6. CUSTOMER SERVICE
6.1 For any incident, claim or exercise of their rights, the User may send an email to the address contact @ theindianface.com.
7. HOME DELIVERY SERVICE
7.1 The territorial scope of sales through the Store is exclusively for the territory of the European Union, so the delivery service will only be for said territory. Products purchased through the Store will be sent to the delivery address indicated by the User once payment has been verified. The maximum delivery period is the thirty (30) days established by default by law.
7.2 The delivery service of The Indian Face It is carried out in collaboration with various prestigious logistics operators. Orders will not be delivered to PO Boxes, hotels, or other non-permanent addresses.
7.3 Shipping costs are not included in the price of the Products. At the time of purchase, the User will be informed of the exact shipping costs.
8. INTELLECTUAL AND INDUSTRIAL PROPERTY
8.1 The User acknowledges that all elements of the Store and each of the Products, the information and materials contained therein, the brands, the structure, selection, arrangement and presentation of their contents, and the computer programs used in relation to them, are protected by intellectual and industrial property rights of the company itself The Indian Face or third parties, and that the General Conditions do not attribute to you any rights with respect to said industrial and intellectual property rights other than those specifically contemplated therein.
8.2 Unless authorized by The Indian Face or, where applicable, by third parties holding the corresponding rights, or unless legally permitted, the User may not reproduce, transform, modify, disassemble, reverse engineer, distribute, rent, lend, make available, or allow public access through any form of public communication to any of the elements referred to in the preceding paragraph. The User must use the materials, elements, and information accessed through the Store solely for their own needs, and undertakes not to engage in any direct or indirect commercial exploitation of the materials, elements, and information obtained through them.
8.3 The User must refrain from circumventing or manipulating any technical devices established by The Indian Face or by third parties in the Store.
9. DATA PROTECTION
9.1 In compliance with Law 15/99 LOPD, we inform you that your personal data and other information provided through the registration form, as well as that from the transactions carried out, will be included and kept in a file for processing, property of The Indian Face, unless you request its cancellation. The processing will be used for the development and execution of sales, personalized attention for the products and services you purchase and for improving said attention, as well as for the promotion of our own products and services and those of third-party companies linked to us. The Indian Face.
Likewise, you are informed that your data will be made available to associated companies for the purposes indicated/ The Indian Face will treat these data with the utmost confidentiality, being the sole and exclusive recipient thereof, and will not make any transfers or communications to third parties outside of those indicated by current regulations.
The user expressly authorizes the remission, including through electronic means, by The Indian Face and of the aforementioned entities, of commercial communications and promotional offers and contests. □ Yes, I accept.
9.2 The User may exercise at any time the rights of access, rectification, opposition or cancellation by contacting The Indian Face, by email addressed to contact @ theindianface.com, attaching a copy of your NIF or substitute identification document.
9.3. Responses marked with * on the registration form are mandatory. Failure to respond will prevent you from purchasing the selected products.
10. PASSWORDS
10.1 The Indian Face will provide the user who registers as such on the website with personal passwords. These passwords will be used to access the services provided through the Website. The user must maintain the passwords under his or her exclusive responsibility and hold them in the strictest and absolute confidentiality, thereby assuming all damages or consequences of any kind arising from the breach or disclosure of this confidentiality. For security reasons, the password for electronic access to the services linked to the Website may be changed at any time by the user. The user undertakes to notify The Indian Face immediately any unauthorized use of your password, as well as any access to it by unauthorized third parties.
11. COOKIES
11.1 The Indian Face uses cookies to improve its services, facilitate navigation, maintain security, verify the User's identity, facilitate access to personal preferences, and track their use of the Store. Cookies are files installed on the computer's hard drive or in the browser's memory in the folder preconfigured by the User's computer's operating system to identify them.
11.2 If the User does not wish to have cookies installed on their hard drive, they must configure their Internet browser to not receive them. Likewise, the User may freely destroy cookies. If the User decides to disable cookies, the quality and speed of the service may be reduced, and they may even lose access to some of the services offered in the Store.
12. APPLICABLE LAW AND JURISDICTION
These general terms and conditions are governed by Spanish law. Any dispute arising from the interpretation or execution of this contract shall be subject to the jurisdiction of the Courts and Tribunals of the City of Madrid, with the User waiving any other jurisdiction that may apply to them, provided that applicable law so permits.
